You can replace or return the product free of charge within 14 days of receiving the order.
Conditions:
- The product must be in its original condition:
- Undamaged from misuse.
- Includes all accessories and attachments.
- All labels and seals intact and untampered with.
- Free of any scratches or marks.
- The original purchase invoice or proof of purchase must be provided.
- In case of a defect or non-compliance with specifications, you can request a free replacement or return after the product inspection.
Payment Mechanism:
Cash on Delivery:
- You have the right to inspect the product upon delivery or replace it within 14 days.
- The customer bears the shipping costs, and the product value will be refunded within 7 business days.
Credit Card or Installment Payments:
- You are eligible for replacement or return within 14 days, provided the product is intact.
- The amount paid will be refunded by Homely within 7 business days, and the refunded amount will be transferred back to the bank card in accordance with the issuing bank’s terms and conditions within their specified timeframe.
Warranty Policy:
- All products are covered by a 3-year warranty against manufacturing defects.
- If a defect appears during the warranty period, the product will be repaired or replaced free of charge, as assessed by the company.
- The warranty does not cover damages caused by misuse or accidents.
- To benefit from the warranty, the original purchase invoice must be presented.