يمكنك استبدال المنتج أو إرجاعه مجانًا خلال 14 يومًا من استلام الطلب.

Conditions:

• The product must be in its original condition:
  • Undamaged from misuse.
  • Includes all accessories and attachments.
  • All labels and seals intact and untampered with.
  • Free of any scratches or marks.
• The original purchase invoice or proof of purchase must be provided.
• In case of a defect or non-compliance with specifications, you can request a free replacement or return after the product inspection.

Payment Mechanism:

الدفع عند الاستلام:

• You have the right to inspect the product upon delivery or replace it within 14 days.
• The customer bears the shipping costs, and the product value will be refunded within 7 business days.

بطاقة الائتمان أو الدفع بالتقسيط:

• You are eligible for replacement or return within 14 days, provided the product is intact.
• The amount paid will be refunded by Homely within 7 business days, and the refunded amount will be transferred back to the bank card in accordance with the issuing bank’s terms and conditions within their specified timeframe.

Warranty Policy:

• All products are covered by a 3-year warranty against manufacturing defects.
• If a defect appears during the warranty period, the product will be repaired or replaced free of charge, as assessed by the company.
• The warranty does not cover damages caused by misuse or accidents.
• To benefit from the warranty, the original purchase invoice must be presented.