Frequently asked questions

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 5-10 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation PHONE NUMBER .

HOW TO PLACE AN ORDER?

Placing an order takes a few minutes on our website. Simply select all the products you want from our shop, by clicking “add to cart” on each of the products, then go to your “cart” page and click on “proceed to checkout”. Now fill in your personal information & address details, then complete your order and you are done! Your order is now in our system and will be processed.

DO YOU DELIVER OR DO I HAVE TO PICK UP MY ORDER?

We normally deliver your order to the shipping address, but you can still pick it up of you want.
Just text our customer experience team daily from 10am - 6pm, except Fridays and request to pick up.
They will deduct the shipping fees applied on your order right away.

 

CAN I PAY "CASH ON DELIVERY"?

You always get the option, while checking out your order, to choose "cash on delivery" or pay online using your card through "Accept Payments" (Visa & Master Card and Cash app  are accepted).

 

HOW LONG DOES IT TAKE TO DELIVER MY ORDER?

Delivery takes up to 10 business days (weekends and official holidays are excluded). If your order includes chairs or "by order" products, the delivery might take up to 3 weeks.

 

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Get in Touch


CONTACT US

Phone: +201080062621

Email: info@homelly.co